Term Conditions

Nexa Nurse Academy

Website: academy.nexanurse.com
Email: academy@nexanurse.com

Effective Date: 10 August 2026
Last Updated: 10 August 2026

1. Introduction

Welcome to Nexa Nurse Academy.

These Terms and Conditions govern your access to and use of the Nexa Nurse Academy website, online courses, learning materials, assessments, certification programmes, and related services.

By accessing or using academy.nexanurse.com, creating an account, enrolling in a course, purchasing a programme, or otherwise using our services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use the Academy or enrol in its courses.

These Terms and Conditions should be read together with our Privacy Policy and any other policies or notices published on the Academy website.


2. About Nexa Nurse Academy

Nexa Nurse Academy is an online education and professional training platform providing courses, learning resources, assessments, skills development programmes, and certificates.

The Academy may offer programmes relating to caregiving, healthcare support, nursing-related education, professional development, and other areas of healthcare education.

The courses and programmes offered may change from time to time.


3. Eligibility

You must provide accurate information when creating an account or enrolling in a course.

By using the Academy, you confirm that:

  • The information you provide is accurate and complete.
  • You are legally permitted to enter into these Terms and Conditions.
  • You will use the Academy only for lawful purposes.
  • You will comply with all applicable laws and regulations.
  • You will not use another person’s account without permission.

Certain courses may have additional eligibility requirements. Where applicable, these requirements will be stated on the relevant course page.


4. Learner Accounts

Some Academy services require you to create an account.

You are responsible for:

  • Providing accurate registration information.
  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information up to date.
  • Taking reasonable steps to protect your account.
  • All activities carried out through your account.

You must not:

  • Share your account with another person.
  • Sell, transfer, or assign your account.
  • Allow another person to complete a course using your account.
  • Attempt to gain unauthorised access to another learner’s account.

If you believe that your account has been compromised, you should contact us immediately at:

academy@nexanurse.com


5. Course Enrolment

When you enrol in a course, you receive a limited, personal, non-transferable right to access the course materials for educational purposes.

Course access may be subject to:

  • Payment of applicable fees.
  • Completion of registration requirements.
  • Course availability.
  • Course duration or access period.
  • Specific course requirements.
  • Compliance with these Terms and Conditions.

Enrolment in one course does not automatically provide access to other courses or programmes.


6. Course Access

Course access is provided to the learner who enrolled in the course.

You must not:

  • Share your course login details.
  • Allow another person to access your course through your account.
  • Copy or redistribute course materials.
  • Record or reproduce lessons without permission.
  • Sell or transfer course access.
  • Provide unauthorised access to other people.

The Academy reserves the right to suspend or terminate course access where there is evidence of account sharing, unauthorised access, fraud, or other misuse.


7. Course Content

We make reasonable efforts to ensure that course information and learning materials are accurate and useful.

However, educational content may be updated, revised, replaced, or removed from time to time.

The Academy does not guarantee that every course will remain unchanged for the entire period of availability.

We may update course materials to reflect:

  • New information
  • Changes in professional practice
  • Changes in regulations
  • Changes in educational standards
  • Feedback from learners and educators
  • Improvements to course quality

8. Educational Purpose

The information provided through Nexa Nurse Academy is intended primarily for educational and training purposes.

Unless expressly stated otherwise, Academy courses should not be considered a substitute for:

  • Professional medical advice
  • Diagnosis or treatment
  • Clinical supervision
  • Professional licensing
  • Regulatory approval
  • Workplace-specific training
  • Emergency medical services

Learners are responsible for applying course knowledge appropriately and within the limits of their training, qualifications, professional role, and applicable laws.


9. Important Certification Disclaimer

Completion of a Nexa Nurse Academy course or receipt of an Academy certificate does not automatically make the learner a licensed nurse, registered nurse, registered midwife, doctor, or other regulated healthcare professional.

An Academy certificate does not replace a professional licence, registration, qualification, or certification required by a government authority, professional regulatory body, employer, or other competent organisation.

Where a profession is legally regulated, learners remain responsible for obtaining any required registration, licence, qualification, or approval.

The Academy does not guarantee that completion of any particular course will result in:

  • Employment
  • Professional registration
  • Government licensing
  • Admission to another educational programme
  • Immigration eligibility
  • Professional recognition by a particular organisation
  • Salary increases
  • Promotion

Learners should independently confirm whether a particular course or certificate meets the requirements of an employer, regulator, educational institution, or other organisation.


10. Assessments and Quizzes

Some courses may include quizzes, examinations, assignments, practical assessments, or other learning activities.

Learners are expected to complete assessments honestly and independently unless the course instructions expressly permit collaboration.

You must not:

  • Cheat.
  • Share assessment answers.
  • Copy another learner’s work.
  • Use unauthorised assistance where prohibited.
  • Manipulate assessment results.
  • Allow another person to complete an assessment on your behalf.

The Academy may invalidate an assessment or certificate where there is reasonable evidence of academic dishonesty.


11. Academic Integrity

Learners are expected to maintain high standards of honesty and integrity.

Academic misconduct may include:

  • Plagiarism
  • Cheating
  • Impersonation
  • Falsifying information
  • Submitting another person’s work
  • Sharing examination or quiz answers
  • Attempting to manipulate course completion records
  • Unauthorised use of another person’s account

Where academic misconduct is identified, the Academy may:

  • Issue a warning.
  • Require an assessment to be repeated.
  • Withhold a certificate.
  • Cancel a certificate.
  • Suspend an account.
  • Terminate access to a course.
  • Terminate the learner’s Academy account.

12. Certificates

Where a course provides certification, a certificate may be issued after the learner satisfies the applicable course requirements.

Requirements may include:

  • Completing required lessons.
  • Passing required quizzes or assessments.
  • Completing assignments where applicable.
  • Meeting minimum course requirements.
  • Making required payments.

The Academy may maintain certification records for verification and administrative purposes.

Certificates may contain information such as:

  • Learner’s name
  • Course title
  • Certificate number
  • Date of completion
  • Date of issue
  • Verification information

A certificate may be cancelled or withdrawn where it was obtained through fraud, impersonation, academic misconduct, payment fraud, or other serious violation of these Terms and Conditions.


13. Certificate Verification

Where certificate verification services are provided, the Academy may allow employers, organisations, educational institutions, or other authorised parties to verify the authenticity of an Academy certificate.

The information available through a verification system may include limited information necessary to confirm the certificate.

Learners should understand that certificate verification may involve sharing limited certification information with persons who have access to the relevant verification service.


14. Payments and Course Fees

Some courses and programmes may require payment.

Course prices and applicable fees will be displayed on the relevant course or payment page.

Unless otherwise stated:

  • Prices are subject to change.
  • The price applicable at the time of purchase will generally apply to that transaction.
  • You are responsible for providing accurate payment information.
  • Payment must be successfully completed before access to a paid course is granted.

The Academy may use third-party payment providers to process payments.

Payment processing may therefore be subject to the terms and policies of the relevant payment provider.


15. Refunds and Cancellations

Refund eligibility depends on the course, programme, payment arrangement, and circumstances of the request.

Unless a different refund policy is clearly stated for a specific course or programme, refund requests should be submitted to:

academy@nexanurse.com

When reviewing a refund request, we may consider:

  • The date of purchase.
  • Whether the learner has accessed the course.
  • The amount of course content already completed.
  • Whether assessments have been completed.
  • Whether a certificate has already been issued.
  • The specific refund terms applicable to the course.

Where a course-specific refund policy applies, that policy will take precedence for that course.

Nothing in this section limits any mandatory consumer rights that cannot legally be excluded.


16. Promotions and Discounts

From time to time, the Academy may offer:

  • Discounts
  • Promotional prices
  • Coupons
  • Scholarships
  • Special offers
  • Limited-time programmes

Unless otherwise stated:

  • Promotions may have specific eligibility requirements.
  • Promotions may have expiration dates.
  • Promotional offers may not be combined.
  • The Academy reserves the right to withdraw or modify a promotion where permitted by law.

17. Intellectual Property

All Academy content and materials, unless otherwise indicated, are owned by or licensed to Nexa Nurse Academy or its content providers.

This may include:

  • Course videos
  • Text
  • Graphics
  • Images
  • Audio
  • Presentations
  • PDFs
  • Course notes
  • Assessments
  • Quizzes
  • Logos
  • Trademarks
  • Website design
  • Software
  • Downloadable materials

These materials are protected by applicable intellectual property laws.

Your purchase or enrolment in a course does not transfer ownership of Academy intellectual property to you.


18. Permitted Use of Course Materials

You may use course materials for your own personal educational purposes in accordance with the access rights provided with your course.

Unless expressly authorised in writing, you must not:

  • Copy substantial portions of course materials.
  • Reproduce course videos.
  • Record lessons.
  • Redistribute course materials.
  • Upload course materials to another website.
  • Sell course materials.
  • Share course materials publicly.
  • Create a competing course using Academy materials.
  • Remove copyright or ownership notices.
  • Use Academy materials for commercial purposes.

Unauthorised use may result in termination of your course access and may also result in legal action where appropriate.


19. Academy Name, Logo and Trademarks

The Nexa Nurse Academy name, logo, branding, and other trademarks may not be used without prior written permission.

You must not use the Academy’s name or branding in a manner that:

  • Suggests an unauthorised partnership.
  • Suggests endorsement.
  • Misrepresents your relationship with the Academy.
  • Suggests that you are an official representative of the Academy.

20. Learner Reviews and Contributions

Where the Academy allows learners to submit reviews, comments, feedback, questions, or other content, you remain responsible for the content you submit.

You must not submit content that:

  • Is unlawful.
  • Is fraudulent.
  • Is defamatory.
  • Contains threats.
  • Contains hate speech.
  • Infringes another person’s intellectual property rights.
  • Contains another person’s confidential information without permission.
  • Contains malicious software.
  • Is intentionally misleading.
  • Is inappropriate for the learning environment.

We reserve the right to remove content that violates these Terms and Conditions or applicable law.


21. Prohibited Activities

You must not use the Academy to:

  • Commit or facilitate unlawful activity.
  • Attempt to gain unauthorised access to our systems.
  • Interfere with website functionality.
  • Introduce malware or malicious code.
  • Circumvent security measures.
  • Scrape or systematically extract Academy content without permission.
  • Attempt to manipulate course completion records.
  • Create fraudulent certificates.
  • Impersonate another person.
  • Share account credentials.
  • Circumvent payment requirements.
  • Engage in activities that could damage the Academy or its users.

22. Suspension and Termination

We reserve the right to suspend or terminate an account or course access where reasonably necessary, including where a learner:

  • Violates these Terms and Conditions.
  • Engages in fraud.
  • Commits academic misconduct.
  • Shares an account.
  • Uses unauthorised payment methods.
  • Attempts to compromise the website.
  • Misuses course materials.
  • Engages in unlawful conduct.
  • Provides materially false information.

Where appropriate, we may provide notice before taking action.

However, immediate suspension may occur where necessary to protect the Academy, its users, or our systems.


23. Effect of Termination

If your account or course access is terminated because of a serious violation of these Terms and Conditions, you may lose access to courses, assessments, and other Academy services.

Termination does not automatically entitle you to a refund.

Sections relating to intellectual property, payments, certification records, liability, dispute resolution, and other provisions that by their nature should continue will remain effective after termination.


24. Availability of the Website

We aim to keep the Academy website and learning platform available and functional.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance
  • Updates
  • Technical problems
  • Hosting issues
  • Internet disruptions
  • Security incidents
  • Third-party service interruptions
  • Events outside our reasonable control

We may modify, suspend, or discontinue certain website features or services where reasonably necessary.


25. Third-Party Services

The Academy may integrate with or provide links to third-party services.

These may include payment providers, video platforms, communication services, hosting providers, analytics services, and other technology providers.

Third-party services may have their own:

  • Terms and conditions
  • Privacy policies
  • Fees
  • Security requirements

The Academy is not responsible for the independent actions, availability, content, or policies of third-party services.


26. Disclaimer of Warranties

To the extent permitted by law, the Academy provides its website and educational services on an “as available” basis.

We do not guarantee that:

  • The website will always be available.
  • The website will be completely error-free.
  • Every course will meet every learner’s individual expectations.
  • Course content will guarantee a particular professional or employment outcome.
  • A certificate will be accepted by every employer or regulatory organisation.
  • Information obtained from the website will be suitable for every individual situation.

Nothing in these Terms excludes any warranty or right that cannot legally be excluded.


27. Limitation of Liability

To the maximum extent permitted by applicable law, Nexa Nurse Academy will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the Academy website or services.

This may include losses arising from:

  • Website interruptions.
  • Loss of data.
  • Unauthorised access.
  • Reliance on educational information.
  • Failure to obtain employment.
  • Failure to obtain professional registration.
  • Failure of an organisation to recognise a certificate.
  • Third-party service interruptions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.


28. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the Academy or your violation of these Terms and Conditions.

This does not apply to losses caused by the Academy’s own unlawful conduct or liability that cannot legally be excluded.


29. Privacy

Your use of the Academy is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

You can review the Privacy Policy on the Academy website.


30. Changes to These Terms

We may update these Terms and Conditions from time to time.

Changes may be necessary because of:

  • Changes in our services.
  • Changes in technology.
  • Changes in applicable laws.
  • Changes in course offerings.
  • Changes in payment or certification processes.
  • Changes in our business operations.

The updated Terms will be published on the Academy website.

The “Last Updated” date at the beginning of these Terms indicates when they were most recently revised.

Your continued use of the Academy after updated Terms become effective may constitute acceptance of the revised Terms, subject to applicable law.


31. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, except where applicable law requires otherwise.


32. Dispute Resolution

If you have a complaint or dispute relating to the Academy, we encourage you to contact us first so that we can attempt to resolve the matter amicably.

Please contact:

Nexa Nurse Academy
Email: academy@nexanurse.com

Where a dispute cannot be resolved informally, the parties may pursue any remedies or dispute-resolution procedures available under applicable Nigerian law.


33. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where possible.

The remaining provisions shall continue in full force and effect.


34. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any course-specific terms, policies, or notices published by Nexa Nurse Academy, constitute the agreement governing your use of the Academy services.

Where a specific course has additional terms, those terms will apply to that course in addition to these Terms and Conditions.


35. Contact Us

If you have questions regarding these Terms and Conditions, please contact us.

Nexa Nurse Academy

Website: academy.nexanurse.com

Email: academy@nexanurse.com

Location: Lagos, Nigeria


ACKNOWLEDGEMENT

By creating an account, enrolling in a course, purchasing a programme, or using the Nexa Nurse Academy website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.